Trusted cleaners. Steady work.
Clean Connect is a mobile marketplace that connects people who need home, rental and office cleaning with independent, ID-verified cleaning professionals near them.
Coming soon to the App Store and Google Play
How it works
One app for people who need cleaning and people who clean
Clients book cleanings. Cleaners choose the jobs they want. Clean Connect handles scheduling, messaging, secure payment and reviews.
For clients
- Tell us about your spaceA quick quiz covers your home size, the type of cleaning, how often and your budget.
- Pick a cleaner, day and timeBrowse profiles with ratings, reviews and hourly rates, or post your request to cleaners nearby.
- Your cleaner arrivesMessage them in the app and get notified when they check in.
- Pay after it’s doneYour card is charged only after the cleaning is complete. Rate and tip in the app.
For cleaners
- Set up your profileAdd your services, hourly rate, availability and travel distance.
- Verify your identityUpload a photo ID and selfie and consent to a background check.
- Choose your jobsSee the pay, hours and location before you accept. No bidding.
- Get paidEarnings are sent to your bank account or debit card after each completed job.
Services
Cleaning services you can book
Pricing
Clear prices, shown before you book
Each cleaner sets their own hourly rate, usually between $24 and $40 an hour. You see the full price, including fees and discounts, before you confirm.
What clients pay
| Cleaning Cleaner’s hourly rate × hours, 2-hour minimum | Set by cleaner |
| Service & trust fee Covers secure payments, support and the guarantee | 6% |
| Weekly cleaning discount | 15% off |
| Every-2-weeks discount | 10% off |
| Monthly discount | 5% off |
| Optional extras Inside fridge or oven, interior windows, laundry, cabinets | $18–$25 each |
| Tips | Optional |
All prices are in US dollars. Payment is taken by card through our payment processor, Stripe, after the cleaning is complete.
What cleaners earn
| Share of the cleaning price | 90% |
| Tips | 100% |
| Late-cancellation fees | 100% |
| Standard payout to bank account Usually about 2 business days | Free |
| Instant payout to eligible debit card | Small fee |
| Signing up | Free |
Clean Connect keeps 10% of the cleaning price as a platform commission. Cleaners are independent professionals, not employees of Clean Connect.
Trust & safety
Built for trust on both sides
Policies
Cancellations, refunds and disputes
Cancellation policy
- Clients may cancel for free up to 24 hours before the scheduled start time.
- If a confirmed cleaning is cancelled less than 24 hours before the start time, a $15 late-cancellation fee is charged. The full fee goes to the cleaner for their lost time.
- Requests that no cleaner has accepted yet can be cancelled at any time for free.
- If a cleaner cancels, the client is never charged and we help find another cleaner.
- Recurring cleanings can be paused or stopped at any time in the app.
Refund policy
- Clean Connect Guarantee: if you’re not satisfied, report it in the app or by email within 24 hours of the cleaning. We’ll arrange a free re-clean of the missed areas.
- If a re-clean isn’t possible or doesn’t resolve the issue, we’ll issue a partial or full refund based on what was reported.
- If a cleaner doesn’t show up, you are not charged.
- Approved refunds go back to the original card, usually within 5 to 10 business days.
- Tips can be refunded only if the cleaning was not completed.
Dispute process
- Email us at the address below with your booking date and what happened. Photos help.
- We reply within 1 business day and aim to resolve every dispute within 5 business days.
- We review messages, check-in and check-out times and photos from both the client and the cleaner before deciding.
- For property damage, report it within 48 hours so we can review it with the cleaner.
Promotions
- Code CLEAN10 gives $10 off a client’s first booking.
- One use per customer and household. It can’t be exchanged for cash.
- Recurring discounts apply automatically and can be combined with CLEAN10 on a first booking.
- Clean Connect may change or end promotions at any time. Bookings already confirmed keep their price.
Contact Clean Connect
Questions about a booking, a payment, becoming a cleaner, or anything else? Email us and a person will reply within 1 business day.
Legal
Terms and privacy
Last updated October 13, 2026.
Terms of Service
These terms apply to everyone who uses the Clean Connect app and website. By creating an account you agree to them.
What Clean Connect is
Clean Connect is an online marketplace. We connect clients who want cleaning services with independent cleaning professionals. Cleaners are independent businesses, not employees or agents of Clean Connect, and they choose which jobs to accept, set their own rates and control how they do their work.
Accounts
You must be at least 18 years old and give accurate information. Client and cleaner accounts are separate. You’re responsible for keeping your login secure.
Bookings and payment
Prices, fees and discounts are shown before you confirm a booking. Clients authorize Clean Connect to charge their saved card through Stripe after a cleaning is completed, plus any late-cancellation fee or tip they choose. Cleaners receive their earnings through Stripe and agree to Stripe’s Connected Account Agreement.
Conduct
Treat each other with respect. Harassment, discrimination, unsafe behavior, fraud, and arranging payment outside the app to avoid fees are not allowed and can lead to account removal.
Cancellations, refunds and disputes
These follow the policies listed on this page under Policies.
Limits of responsibility
Clean Connect provides the platform and is not the provider of cleaning services. To the extent the law allows, Clean Connect is not liable for indirect or consequential losses arising from services arranged through the platform.
Changes
We may update these terms. We’ll tell you about important changes in the app before they take effect.
Privacy Policy
What we collect
Your name, email, phone number, address, profile photo, booking details, messages, reviews and approximate location. Cleaners also provide a photo ID, a selfie and background-check consent. Card and bank details are collected and stored by Stripe, not by Clean Connect.
How we use it
To match clients and cleaners, run bookings, process payments and payouts, verify identity, keep people safe, provide support and send booking notifications.
Who we share it with
The other person in your booking sees what they need for the job, such as first name, photo, address after acceptance, and messages. We use service providers for payments (Stripe), hosting, background checks and support. We do not sell your personal information.
Your choices
You can update your profile in the app at any time. To get a copy of your data or delete your account, email us at cleanconnectsupport@gmail.com and we’ll complete the request within 30 days.