Trusted cleaners. Steady work.

Clean Connect is a mobile marketplace that connects people who need home, rental and office cleaning with independent, ID-verified cleaning professionals near them.

Coming soon to the App Store and Google Play

How it works

One app for people who need cleaning and people who clean

Clients book cleanings. Cleaners choose the jobs they want. Clean Connect handles scheduling, messaging, secure payment and reviews.

For clients

  1. Tell us about your spaceA quick quiz covers your home size, the type of cleaning, how often and your budget.
  2. Pick a cleaner, day and timeBrowse profiles with ratings, reviews and hourly rates, or post your request to cleaners nearby.
  3. Your cleaner arrivesMessage them in the app and get notified when they check in.
  4. Pay after it’s doneYour card is charged only after the cleaning is complete. Rate and tip in the app.

For cleaners

  1. Set up your profileAdd your services, hourly rate, availability and travel distance.
  2. Verify your identityUpload a photo ID and selfie and consent to a background check.
  3. Choose your jobsSee the pay, hours and location before you accept. No bidding.
  4. Get paidEarnings are sent to your bank account or debit card after each completed job.

Services

Cleaning services you can book

Standard cleaningDusting, floors, kitchen and bathrooms.
Deep cleaningTop to bottom, baseboards and inside appliances.
Move-in / move-outAn empty home made ready for the next person.
Short-term rental turnoverFresh linens and a full reset between guests.
Office cleaningDesks, break rooms and restrooms.
Post-constructionDust and debris cleanup after a remodel.

Pricing

Clear prices, shown before you book

Each cleaner sets their own hourly rate, usually between $24 and $40 an hour. You see the full price, including fees and discounts, before you confirm.

What clients pay

Cleaning
Cleaner’s hourly rate × hours, 2-hour minimum
Set by cleaner
Service & trust fee
Covers secure payments, support and the guarantee
6%
Weekly cleaning discount15% off
Every-2-weeks discount10% off
Monthly discount5% off
Optional extras
Inside fridge or oven, interior windows, laundry, cabinets
$18–$25 each
TipsOptional

All prices are in US dollars. Payment is taken by card through our payment processor, Stripe, after the cleaning is complete.

What cleaners earn

Share of the cleaning price90%
Tips100%
Late-cancellation fees100%
Standard payout to bank account
Usually about 2 business days
Free
Instant payout to eligible debit cardSmall fee
Signing upFree

Clean Connect keeps 10% of the cleaning price as a platform commission. Cleaners are independent professionals, not employees of Clean Connect.

Trust & safety

Built for trust on both sides

Verified cleanersPhoto ID, selfie match and a background check.
Real reviewsOnly from completed bookings. Clients and cleaners rate each other.
Secure paymentsCard details go straight to Stripe. We never see full card numbers.
Private addressesShared only with the cleaner after they accept your booking.

Policies

Cancellations, refunds and disputes

Cancellation policy

  • Clients may cancel for free up to 24 hours before the scheduled start time.
  • If a confirmed cleaning is cancelled less than 24 hours before the start time, a $15 late-cancellation fee is charged. The full fee goes to the cleaner for their lost time.
  • Requests that no cleaner has accepted yet can be cancelled at any time for free.
  • If a cleaner cancels, the client is never charged and we help find another cleaner.
  • Recurring cleanings can be paused or stopped at any time in the app.

Refund policy

  • Clean Connect Guarantee: if you’re not satisfied, report it in the app or by email within 24 hours of the cleaning. We’ll arrange a free re-clean of the missed areas.
  • If a re-clean isn’t possible or doesn’t resolve the issue, we’ll issue a partial or full refund based on what was reported.
  • If a cleaner doesn’t show up, you are not charged.
  • Approved refunds go back to the original card, usually within 5 to 10 business days.
  • Tips can be refunded only if the cleaning was not completed.

Dispute process

  • Email us at the address below with your booking date and what happened. Photos help.
  • We reply within 1 business day and aim to resolve every dispute within 5 business days.
  • We review messages, check-in and check-out times and photos from both the client and the cleaner before deciding.
  • For property damage, report it within 48 hours so we can review it with the cleaner.

Promotions

  • Code CLEAN10 gives $10 off a client’s first booking.
  • One use per customer and household. It can’t be exchanged for cash.
  • Recurring discounts apply automatically and can be combined with CLEAN10 on a first booking.
  • Clean Connect may change or end promotions at any time. Bookings already confirmed keep their price.

Contact Clean Connect

Questions about a booking, a payment, becoming a cleaner, or anything else? Email us and a person will reply within 1 business day.

Customer support email cleanconnectsupport@gmail.com Open in my email app